Terms & Conditions

Welcome to Shopy Coz. These Terms & Conditions govern your use of our website and your purchase of products from our store. By accessing our site or placing an order, you agree to comply with the terms below.

1. Use of Website

By using our website, you confirm that:

• You are at least 18 years old or using the site under guardian supervision

• You will provide accurate and complete information

• You will not misuse the website for illegal or fraudulent purposes

• You will not attempt to disrupt or damage the website or its services

We reserve the right to restrict or terminate access if misuse is detected.

2. Product Information

We aim to ensure all product details, images, and descriptions are accurate. However:

• Packaging may vary from images shown

• Minor description errors may occur

• Results of cosmetic products may vary by individual

We do not guarantee specific results from skincare or cosmetic use.

3. Pricing & Availability

• All prices are listed in the store’s active currency and may change without notice

• Product availability is subject to stock

• We reserve the right to cancel orders due to pricing errors or stock issues

• In such cases, customers will be informed and refunded if payment was made

4. Orders & Acceptance

• Placing an order does not guarantee acceptance

• We may refuse or cancel orders due to suspected fraud, bulk abuse, or incomplete information

• Additional verification may be requested before order confirmation

5. Payment Terms

We offer approved payment methods displayed at checkout, including Cash on Delivery where available.

Customers agree to:

• Pay the full order amount

• Not use unauthorized payment methods

• Provide correct billing details

6. Shipping & Delivery

• Delivery timelines are estimates, not guarantees

• Delays may occur due to courier or external factors

• Customers must provide accurate delivery details

• Failed deliveries due to wrong address or unreachable contact may lead to order cancellation

7. Returns & Refunds

All returns and refunds are handled according to our Return & Refund Policy. Customers must review that policy before purchasing. Hygiene-sensitive cosmetic items are generally non-returnable once opened.

8. Intellectual Property

All website content — including text, images, logos, graphics, and layout — is the property of Shopy Coz or its licensors and may not be copied or reused without written permission.

9. Limitation of Liability

We are not liable for:

• Allergic reactions or misuse of products

• Indirect or consequential damages

• Delays caused by third-party services

• Losses resulting from incorrect product use

Customers are responsible for reviewing ingredients and performing patch tests where appropriate.

10. User Reviews & Submissions

If you submit reviews or feedback:

• You grant us the right to use them for marketing or display

• Content must not be false, abusive, or misleading

• We may remove reviews that violate guidelines

11. Privacy

Customer data is handled according to our Privacy Policy. By using our site, you consent to our data practices.

12. Changes to Terms

We may update these Terms & Conditions at any time. Updated versions will be posted on this page. Continued use of the website means you accept the revised terms.

13. Governing Rules

These terms are governed by applicable local commercial laws. Any disputes will be handled through appropriate legal channels in the operating jurisdiction.